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The ultimate guide to reading your meter, whatever kind you have

Home Energy
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What sort of meter do you will have?

Good meter

Your have a digital meter that sends us computerized updates.

SMETS1 Safe™ – older mannequin put in earlier than March 2018 with Safe™ brand

SMETS1 – older mannequin put in earlier than March 2018, no Safe™ brand

SMETS2– newest mannequin put in someday after March 2018.

Conventional meter

In case your meter has an analogue show or dials

Soar to our FAQS

Methods to examine

Should you’re already with us, you may examine which meter you will have in your on-line account dashboard. You too can learn the way to take a guide studying by clicking ‘learn how to learn my meter’ which can take you to the precise a part of this weblog.

Good meter – older model

There are two completely different generations of good meters – SMETS1, the sooner model, and SMETS2, the newest model.

SMETS1 Safe™ first era good meter

Does your good meter have a Safe™ brand on the entrance? These had been a number of the first good meters we put in earlier than March 2018. We are able to take computerized readings from all Safe™ SMETS1 meter readers – even when they had been put in by a unique provider. But when you could take a guide studying, this is how:

To take a meter studying on a typical electrical energy tariff:

  1. Press 6 on the keypad.
  2. You will see the letters “IMP R01” seem on the display.
  3. Wait a second – then eight digits will seem, adopted by “kWh” in the direction of the underside proper of the display.
  4. Take the primary 7 digits – that is your studying.

To take a meter studying on an Economic system 7 electrical energy tariff:

  1. Press 6 on the keypad 4 instances.
  2. Wait a second – your day/peak and night time/ off-peak readings will present up on the display one after the opposite, beginning with off-peak.
  3. In your off-peak studying, you may see “IMP R01” onscreen. A second later, you may see your meter studying: eight digits, with “kWh” in the direction of the underside proper of the display.
  4. In your peak studying you may see “IMP R02”. A second later, you may see eight digits, with “kWh” in the direction of the underside proper of the display. You will solely must take the primary 7 digits when taking every of those readings (i.e. nothing after the decimal place).

gas smart meter

For a wise gasoline meter, do the next:

  1. Press 9 on the keypad.
  2. The phrase “VOLUME” will present on the display.
  3. Your gasoline studying, in cubic metres (m3) will seem.
  4. Take the primary 5 digits as your studying.

To take an export studying from a Safe SMETS1 good meter do the next:

  1. Press 9 on the keypad. 
  2. The phrases “EXP kWh” will seem on the display.
  3. Your studying will seem in kWh.
  4. Take the primary 7 digits – that is your studying.

To take an export studying from a Safe SMETS1 good meter with 2-rates (together with Economic system 7):

  1. Press 9 on the keypad till you see ‘EXP kWh’
  2. Your studying will seem in kWh.
  3. Take the primary 7 digits – that is your studying.

SMETS1 first era good meter

When you have a SMETS1 that was put in earlier than 2018 however would not have a Safe™ brand on the entrance, we won’t take computerized readings in the mean time. We’re working to alter this, however within the meantime, this is learn how to take a guide studying:

A finger clicking the A button

In case your meter has A and B buttons:

  1. Press the A button.
  2. Carry on urgent this till you get to “TOTAL ACT IMPORT”.
  3. The quantity proven under that is your meter studying.

A meter with green a button and white b button

In case your meter has a inexperienced A and a white B button:

  1. Press and maintain the inexperienced A button for a minimum of 2 seconds.
  2. Press A many times to cycle via the shows.
  3. The primary row of numbers you may see is your meter studying.

A smart meter display with three unmarked buttons

In case your meter has three unmarked buttons:

  1. Press the center button.
  2. The quantity proven under “IMP” is your meter studying.

A smart meter display with a orange button and blue button

In case your meter has an orange button and a blue button:

  1. Press the orange button.
  2. You will see a row of numbers adopted by “KWH”, that is your studying.

A smart meter display with two select buttons

In case your meter has two buttons marked Reconnect and Show Choose:

  1. Press the “Show” or “Show Choose” button.
  2. Maintain urgent till it scrolls via a quantity adopted by kWh, that is your studying.

Good meters – newest fashions

Should you’re switching to Octopus and have already got a second era (SMETS2) good meter, we’ll quickly have the ability to hook up with your meter and take readings robotically, however your very first studying must be despatched manually.

There are just a few completely different manufacturers of SMETS2 meter – you can inform which one yours is predicated on the emblem.

Beneath, we clarify learn how to take a guide meter studying from the most typical sorts of SMETS2 meters. Should you aren’t certain whether or not you will have a SMETS2 meter, or suppose you will have a SMETS2 meter however cannot discover it on this record, get in contact.

Aclara SMETS2 electrical energy Meter:

The display of Aclara electric meter

  1. Press A to get up the display.
  2. Proceed to press ‘A’ to cycle via the completely different choices till you see ‘Whole Energetic Import’.
  3. When you get to this selection, it’s best to have the ability to see your electrical energy studying.

    To take an export studying out of your Aclara SMETS2 electrical energy meter:

  4. Press the B button to wake the display up.
  5. After the display lights up, press the B button a number of instances till you see a message that begins with both ‘Whole’ or ‘TOU’.
  6. Press the A button a number of instances till you see ‘Whole Energetic Export’ – this display will present your export studying in kWh.

Aclara SMETS2 gasoline meter

The display of an Aclara gas meter

  1. Press the center button as soon as to get up the display. This could robotically reveal your gasoline studying.

Landis and Gyr SMETS2 meters:

A meter display of Landis SMETS2 meter reader

Landis and Gyr SMETS2 meters:

  1. Press ‘B’ to gentle the display up. You ought to be given the choice for a meter increase.
  2. Press ‘A’ to pick ‘No’, after which it’s best to have the ability to see your electrical energy studying.

To take two charge meter readings out of your Landis and Gyr SMETS2 electrical energy meter:

  1. The display will begin exhibiting your first (R01) studying
  2. Press B to gentle up the display
  3. Maintain B for 5-10 seconds.
  4. Press A to maneuver to your second (R02) studying
  5. Press A once more to maneuver again to R01
  6. To see R02 once more, maintain B, then press A to swap between the reads once more

To take an export studying out of your Landis and Gyr SMETS2 electrical energy meter:

Your Landis + Gyr good meter can have both:

  1. Two equal sized inexperienced A and gray B buttons, to the precise of the display
  2. An even bigger inexperienced A button to the precise of the display, and a smaller black B button beneath the display

In case your meter has equal sized A and B buttons:

  • Press the A button to get to the display that claims ‘Credit score mode bal’.
  • Press and maintain the A button for round 2 seconds, till the display exhibits the time.
  • Press the A button a number of extra instances to cycle via the meter’s screens till you see your ‘Whole Act Export’ studying in kWh.

In case your meter has a bigger inexperienced A button and a smaller black B button:

  • Press and maintain the A button till the time seems. 
  • Press the A button a number of extra instances to cycle via the meter’s screens till you see your ‘Whole Act Export’ studying in kWh.

A meter display of Landis and Gyr SMETS2 Gas meter

Landis and Gyr Smets2 gasoline meter:

  1. Press both ‘A’ or ‘B’ to get up the display.
  2. This could robotically give you your gasoline studying.

A meter display of Elster Honeywell AS302P SMETS2 meter

ELSTER/Honeywell AS302P SMETS2 meter:

  1. First find the 2 gray buttons on the precise aspect of the show.
  2. Press the highest button “A” to get up the show backlight and show the ‘Common’ menu
  3. Push the underside button “B” to scroll via menu choices: ‘Common’, then ‘Enhance’, after which ‘Registers’ menus will likely be displayed
  4. Choose the ‘Registers’ menu by urgent button A
  5. Push button B to scroll via menu choices: ‘Cumulative’, then ‘Charges in Use’, after which ‘Charges 1-48’ menus will likely be displayed
  6. Choose the ‘Charges 1-48’ menu by urgent button A
  7. Use the push button B to scroll via menu choices: ‘Imp. R1’ and choose by urgent button A. That is your single charge meter studying

To take two charge meter readings out of your ELSTER/Honeywell AS302P SMETS2 electrical energy meter:

  • Press the highest button “A” to get up the show backlight and show the ‘Common’ menu
  • Push the underside button “B” to scroll via menu choices: ‘Common’, then ‘Enhance’, after which ‘Registers’ menus will likely be displayed
  • Choose the ‘Registers’ menu by urgent button A
  • Push button B to scroll via menu choices: ‘Cumulative’, then ‘Charges in Use’, after which ‘Charges 1-48’ menus will likely be displayed
  • Choose the ‘Charges 1-48’ menu by urgent button A
  • Use the push button B to scroll via menu choices: ‘Imp. R1’ then ‘Imp. R2’ and choose by urgent button A. That is your two charge meter studying

To take an export studying out of your ELSTER/Honeywell AS302P SMETS electrical energy meter:

  • Press the highest button “A” to get up the show backlight and show the ‘Common’ menu
  • Push the underside button “B” to scroll via menu choices: ‘Common’, then ‘Enhance’, after which ‘Registers’ menus will likely be displayed
  • Choose the ‘Registers’ menu by urgent button A
  • Push button B to scroll via menu choices: ‘Cumulative’
  • Choose the ‘Cumulative’’ menu by urgent button A. It ought to present your ‘Import’
  • Push button B to scroll via menu choices till you see ‘Export’ in kWh. This ‘Cum. Exp.’ determine is your photo voltaic export studying

A meter display of EDMI SMETS2 smart meter

EDMI SMETS2 electrical meter:

Your EDMI SMETS2 electrical energy meter ought to auto-display your meter studying on the principle display (It is going to revert again to this display if you don’t press any buttons 1 minute).

To take two charge meter readings out of your EDMI SMETS2 electrical energy meter:

  1. Maintain OK till it enters the ‘Predominant Menu’, you will note ‘Billing’ seem
  2. Maintain OK to enter the ‘Billing’ sub-menu
  3. Utilizing the arrows, scroll to ‘Advancd’ (2 pushes of the > button)
  4. Maintain OK to enter the ‘Superior’ sub-menu, you will note ‘TOUmtrx’ seem
  5. Maintain OK to enter the ‘TOUmatrx’ sub-menu, you will note ‘RATE1’ seem
  6. Use the arrows to cycle the charges you could submit (Fee 1, Fee 2, …)

A meter display of EDMI SMETS2 gas meter

EDMI SMETS2 gasoline meter:

Your EDMI gasoline meter ought to auto-display your meter readings. If the display has gone to sleep:

  1. Press the button on the precise to get up the meter display.
  2. You must see the phrases ‘Consumption in M³, and a quantity which is your meter studying. T
  3. The show will robotically cycle via different screens, however this primary one is your studying.

A meter display of Kaifa MA120 SMETS2 Electric Meter

Kaifa MA120 SMETS2 Electrical Meter:

This meter doesn’t require ‘waking up’ and makes use of a default auto scroll mode, biking via its 4 screens. It is going to cycle via to the display along with your meter studying on robotically.

To take two charge meter readings out of your Kaifa SMETS2 electrical energy meter:

  • Press the highest button (K1) to enter the menu system.
  • With the arrow subsequent to Common Show, press and maintain the highest button (K1).
  • Then press the underside button (K2) to scroll right down to Tariff Matrix. With the arrow subsequent to Tariff Matrix, press and maintain the highest button (K1).
  • With the arrow subsequent to TOU Register, press and maintain the highest button (K1). T01 exhibits the overall for R1, T02 exhibits the overall for R2. T03 and 4 exhibits the unused Fee band.

To take an export studying out of your Kaifa SMETS2 electrical energy meter:

  • Your meter will robotically swap between 4 completely different screens – you don’t must push any buttons.
  • Your export studying is on the display that exhibits ‘-A price’ in kWh.

A meter display of Flonidan G4SZV SMETS2 gas meter

Flonidan G4SZV SMETS2 gasoline meter:

  1. When studying your Flonidan good gasoline meter, your meter studying must be displayed robotically on the default display.
  2. It must be a quantity preceded by a big ‘V’ and adopted by ‘m3’ When you have cycled off that display.
  3. You should utilize the ‘left’ and ‘centre’ push buttons beneath the display to cycle again to it.

A meter display of G4 Metrix GWi smart electronic gas meter

G4 Metrix GWi good digital gasoline meter:

  1. Press the right-hand aspect button twice in fast succession to entry the guide scroll sequence. 
  2. Home windows ’02’ shows the meter studying 

A meter display of Honeywell/Elster SMETS2 gas meter

Honeywell/Elster SMETS2 Gasoline Meter:

The studying will likely be on the display, if the show has gone to sleep mode, press any button to get the studying which will likely be proven on the show.

Conventional meters

Traditional dial meter with 5 dials

Traditional analogue meter

Methods to learn a standard analogue meter

Electrical energy Meters

Digital single meter

Appears to be like like this:

An image of a meter reading on an analogue meter, with 5 white digits and 1 red digit

Methods to learn:

Write down the 5 numbers as they seem. Ignore the pink one.

Digital twin meter

Appears to be like like this:

An image of a digital dual electricity meter, with two sets of six figures stacked on top of one another

That is for these of you on two power charges for various instances of the day. The cheaper one is on prime.

Methods to learn:

Write down the 5 numbers as they seem, ignoring the pink ones.

Digital twin meter (single show)

Appears to be like like this:

An image of a single display digital dual meter, with 6 figures

Some twin meters have a single show the place you might need to press a button to view every charge.

Methods to learn:

  1. Write down the numbers as they seem.
  2. Press the button to see the following studying, then write that down too.

Dial meter

Appears to be like like this:

An image of a dial meter with six dials labelled one to 9

Right here you’ll see 5 dials, every with numbers 0 to 9. There could also be a sixth dial on the precise, generally in pink, or with 1/10 subsequent to it – ignore this.

Methods to learn:

  1. Write down the numbers the pointer has simply handed, from left to proper.
  2. If the pointer lies precisely on any quantity, underline it (within the above instance, you’d underline the 4).
  3. Now, have a look at your 5 numbers. For any which can be underlined, have a look at the quantity following it – if it’s between 9 and 0, scale back your underlined quantity by one. The above instance would due to this fact be 1 3 9 7 0.

Gasoline

Like electrical energy, there are just a few various kinds of gasoline meter, however they’re all pretty easy to learn.

Digital imperial meter

Appears to be like like this:

A digital imperial meter, with 4 white digits and one red digit

Methods to learn:

Write down the primary 4 numbers as they seem. Ignore the pink ones.

Digital metric meter

Appears to be like like this:

A digital metric gas meter, with 8 numbers (three after a decimal point)

Methods to learn:

Write down the primary 5 numbers as they seem – ignore the numbers after the decimal level (generally in pink).

Dial meter

Appears to be like like this:

A gas dial meter with four dials

Why do I’ve to provide a meter studying?

×

Should you’ve obtained a standard analogue power meter (not a wise one), you’ll must ship in common meter readings so we are able to work out how a lot power you’re utilizing. Good meters take away the necessity for meter readings (they ship readings to us robotically – register your curiosity in a wise meter and we’ll be in contact when engineers can be found in your space) however there are a handful of conditions the place you may nonetheless must take a guide meter studying out of your good meter.

Should you’re on one in every of our export tariffs, you may have to supply ‘export readings’ out of your SMETS1 or SMETS2 meter (not your era meter, or your In-Residence Show) so we are able to calculate your export funds. Beneath, in our guides to taking readings from SMETS1 and SMETS2 meters, we’ll additionally clarify learn how to take export readings from a spread of various meters. Should you’re meter is not included on the record, don’t hesitate to get in contact.

Electrical energy and gasoline meters are available a number of completely different sizes and styles, so earlier than we are able to let you know learn how to learn your meter, it’s necessary to work out which kind of meter you will have.

Screenshot 2024-10-01 at 15.26.58



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