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Will the consequences of Dentsu’s whistleblowing act lead to reforms in the media business?

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A safety guard stands exterior the Competitors Fee of India (CCI) headquarters in New Delhi
| Picture Credit score:
ADNAN ABIDI

A day after Dentsu India issued an announcement that it had “proactively approached the Competitors Fee of India” in February 2024, thereby acknowledging its function within the media cartel probe initiated by the antitrust watchdog, the trade was cut up into two. 

One faction acknowledged the necessity for reforms within the media enterprise, which through the years has grown greater than the inventive facet of promoting, whereas the opposite frowned on Dentsu’s whistleblowing act, which earns it leniency and penalty waivers, terming it “underhand”.

  Ever since March this yr when CCI performed raids on giant companies like GroupM, Madison, Havas, Publicis, IPG in addition to trade associations on allegations that they have been colluding to rig advert charges, the trade has been in turmoil and there had been a lot conjecture about Dentsu’s function. As one adman put it, “Dentsu has at all times been an outsider right here.”

On Thursday, Dentsu India got here clear saying , “In February 2024, we proactively approached the Competitors Fee of India (CCI) suo moto underneath its Leniency framework. This was not a response to exterior stress however a choice to assist reform from inside.”

Persevering with on the theme of broader change, Dentsu stated, “Change can’t be affected by strolling away – this can be a difficult second for an trade we’re proud to be part of, nevertheless it additionally presents a possibility for collective reform.”

In fact, Dentsu, whose executives it now transpires have been a part of a Whatsapp group comprising prime leaders of advert companies, and whose conversations have been leaked to CCI, now enjoys immunity of types.

Sonam Chandwani, Managing Associate, KS Authorized & Associates, stated: “Beneath the Lesser Penalty Rules, if one is a whistleblower, they take pleasure in immunity of penalty waiver. It isn’t obligatory that it will likely be 100 per cent because the quantum of the waiver is determined on varied elements on which foundation the regulator decides whether or not to waive out the penalty to some extent or give 100 per cent immunity in a specific case. There have been some instances up to now, the place corporations have been granted 100 per cent penalty waiver.” She added this provision is aimed to encourage individuals to come back ahead with data.

In the meantime, advert trade veterans do acknowledge that the media enterprise which has grow to be frightfully aggressive, with decreased commissions from purchasers, requires a shake up. Whereas it’s laborious to show collusion, there was consolidation, giving a bonus to greater companies, famous a veteran. He additionally famous, “There was an rising follow of sure platforms giving quantity bonuses to media companies leading to spends being diverted to them.”

Transparency

One other promoting veteran, who used to go an unbiased company, described how there was a have to carry again transparency on media charges via audits on payments, and making the consumer sit in on conferences with the platform the place the advert is being positioned.

Dentsu in its assertion too, talks of transparency. “We proactively applied significant modifications together with enhanced audits, stricter governance, and tighter inside controls. These mirror our ongoing dedication to construct belief via transparency, motion, and accountability to safeguard the curiosity of our purchasers,” it stated.

The ball is now in CCI’s court docket. 

Printed on June 20, 2025



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Tags: ActBusinessconsequencesDentsusLeadMediareformswhistleblowing
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