From day one, we have been on a mission to make vitality fairer, greener and cheaper – and since then, we’ve stayed dedicated to retaining costs low.
Voted Uswitch Finest Worth for Cash
We’re obsessive about bringing you nice worth for the long run.
Outrageously good service
Beneficial 12 months, after 12 months, after 12 months.
Power for a less expensive, greener future
We’re one among Europe’s main buyers in renewable technology.
Here is how we cross all that great things on to you:
Honest costs for the long run
While you’re with Octopus, you might be certain you are getting an ideal deal. Our fastened costs are usually inside 5% of the most affordable offers of the massive suppliers.
We’re the one giant provider to have at all times meaningfully saved our costs under the vitality value cap. That’s a restrict on the amount of cash suppliers can cost to your vitality and one thing we campaigned for within the first place – saving prospects billions within the course of.
Smarter, greener vitality
Our good meter tariffs enable prospects to avoid wasting by shifting their vitality use to occasions when renewable vitality is most considerable.
On Octopus Tracker, prospects can entry every day wholesale costs and plan their vitality use round value dips. Clients usually saved £320 in 2024.
On Agile Octopus, we even pay prospects to make use of vitality in plunge pricing occasions. When the grid’s stuffed with inexperienced electrons, costs drop – providing you with low-cost and even free vitality to cease it going to waste.
We even have particular tariffs to assist prospects with EVs, warmth pumps and photo voltaic panels save, too.
So is it value it? Completely. Clients on our good tariffs and schemes have already saved thousands and thousands, just by shifting their vitality use.
Clear, clear communication
We’ve labored exhausting to ensure vitality costs are honest. Not only for our personal prospects, however EVERYONE. (Bear in mind the worth cap we talked about earlier? We campaigned for it method again in 2017 and helped it change into legislation: it means suppliers aren’t allowed to make an enormous revenue off your vitality).
We value sensibly so we will stick round for the lengthy haul. Any margin we make is slim. Meaning if our vitality costs go up, it’s as a result of they need to, however we’ll at all times let you know why – usually straight from the horse’s mouth – and hold combating for higher worth in background. Similar to our CEO Greg is doing right here.
Octoplus, our free rewards programme
Nice worth doesn’t at all times imply cash off your payments – typically it’s a free espresso, a cheeky sausage roll, or a cinema voucher. With Octoplus, our free rewards programme, good meter prospects recover from £200 value of perks yearly. Examine if you happen to’re eligible.
It additionally unlocks entry to Saving Periods – the place you receives a commission to make use of much less vitality throughout peak occasions. The scheme’s constructed up fairly the fanbase, with prospects saving over £10 million simply by doing small issues like skipping the cooker or switching off the kettle for an hour.
Then there’s Free Electrical energy – the place we flip the swap and pay you for utilizing additional vitality in a one-hour session to cease clear, inexperienced vitality from going to waste. It’s nonetheless pretty new, however prospects have already saved round £912k – and we’re simply getting began.
All in all? Since launching, Octoplus members have unlocked over £20 million in rewards. A very bonkers quantity – which is why becoming a member of is a no brainer.
All these additional perks
Like going for dinner, it is not simply the primary meal that counts – it’s the sudden sides, service and all of the added extras that make the Octopus expertise particular.
For starters, we’ve got a referral programme the place prospects can earn £50 every method for sharing the love.
Then there’s our free footie kits. As a part of Octoplus, we have given out over 27,000 free kits to grassroots groups, ensuring everybody has an opportunity to benefit from the sport they love — with out it costing them (or their dad and mom) a penny.
Lastly, what a few spin on our Wheel of Fortune? Every month, hundreds of winners land something from 1p to £1,000 off their invoice, only for sending a meter studying. Bon appetit.
One cease store for good house tech
We do greater than vitality. From photo voltaic panels and warmth pumps, to EVs and EV chargers, we promote, set up, and within the case of our Cosy warmth pumps – even construct good tech too.
As soon as arrange, it’s also possible to squeeze each drop of worth out of your tech by becoming a member of a sensible tariff. Whether or not it is Clever Octopus Go, that offers EV drivers tremendous low-cost charging charges, Cosy Octopus, which helps warmth pump house owners streamline their electrical energy payments, or one among our industry-leading photo voltaic export tariffs – there’s a lot to select from. And you’ll handle all of it our one app.
Plus we’re available 7 days every week for all of the aftercare too!
Nice worth means by no means having to compromise on nice service
We’ve spent years placing collectively a super-capable, pleasant workforce, empowered by a sensible system of our personal design. Our vitality specialists know Octopus inside out and have the instruments to unravel your questions from begin to end.
You may at all times reply to our emails too. (We don’t consider in “no-reply”). If there’s ever an issue, simply tell us. We worth your opinion and wish to hear about it.
In fact we don’t get it proper each time, however the way in which we glance after prospects means we’ve been Which? Beneficial eight years working – the one provider they’ve ever really helpful greater than twice.
Octo Help: additional assist when issues get powerful
Nice worth means greater than low costs, it’s about ensuring nobody will get left behind. That’s why we created Octo Help, our multi-million pound assist fund for patrons struggling probably the most to pay their payments.
Whether or not it’s a one-off cost to ease the stress, a standing cost discount, or perhaps a free electrical blanket to remain toasty by way of the colder months – we’re right here to assist when it’s wanted most. For those who’re battling debt, attempt our step-by-step information to get management of your payments, and learn how to entry assist from Octopus.
