Each enterprise deserves wonderful vitality.
Power that’s easy, good, truthful and constructed for a way companies actually work.
We work arduous to alter and innovate in order that this could turn into the norm. Right here’s how we’re making higher vitality as accessible as doable – for everybody.
We make vitality higher for each enterprise
We’re open for enterprise. For all companies.
Accessibility means being out there to everybody. So, we provide all various kinds of companies, charities and organisations. Totally different sizes, areas, industries and setups – you identify it.
We expect that is what an vitality provider ought to do. However, some suppliers select to not. They suppose sure companies and industries are too dangerous, or not value their time. In fact, that’s their selection.
However for us, making enterprise vitality higher is a motion. And that motion is stronger when everyone seems to be concerned.
We champion our enterprise clients
For plenty of companies, managing vitality is difficult. You’ve bought sufficient to consider, what with operating your organisation day-to-day. The very last thing you want is an vitality provider that’s not in your aspect.
That’s why we work with you. We discuss to you about what your online business wants. We make tariffs that go well with you. We make your vitality work extra pretty. We provide steerage if cash turns into tight.
It’s the way in which we’ve at all times labored. Placing clients first is what Octopus is all about. This method to customer support has gained us a variety of awards through the years – together with 7 consecutive years of Which? suggestions.
We give clients a great deal of methods to attach with us
Totally different enterprise homeowners have totally different preferences for talk. Right here’s how we attempt to cater to all of them.
We’re on-line
As you’ve in all probability found out, we’ve an internet site. And on this web site, we put all the data that we expect can assist folks. We let you know about our tariffs, allow you to handle your vitality and put spotlights on our clients.
Plus, you’ll be able to chat to us over e-mail. We’re out there to assist 7 days every week.
No matter you want, we’re at all times just a few clicks away.
We’re on the cellphone
Typically, you need to communicate to somebody one on one. And right here’s a secret – we love a chat. That’s why we’ve bought a great deal of vitality specialists prepared to assist whenever you give us a name.
It’s not nearly present clients although. We use the cellphone to attach with new ones too. This helps us to satisfy folks the place they’re at. We establish companies we expect may gain advantage from Octopus, and allow them to know what we are able to provide.
Not all vitality suppliers and trade our bodies are as eager on this as we’re. However, we do it in a manner that helps and protects the folks we communicate to.
This consists of checking in with clients who be a part of us over the cellphone. We ask them how they discovered the method and ensure they’re pleased with the result. Right here’s what they are saying:
of individuals have been Extraordinarily Glad or Glad with the service they obtained when becoming a member of via telesales.
of individuals felt Extraordinarily Knowledgeable or Knowledgeable about their new tariff when becoming a member of via telesales.
I obtained a quote with all tariff info clearly defined.
The operator was very informative and made the expertise a optimistic one.
It was very straightforward and passable expertise talking with the advisor.
We meet companies face-to-face
It is a wonderful means of constructing enterprise vitality higher. We communicate to enterprise homeowners in actual life. We discover out from them what they need from a provider and the way we are able to make issues higher. We get to know them on a private degree.
Now we have in-person vitality helpers throughout the nation. Yow will discover them on the town centres, retailers and going door-to-door. They inform companies what Octopus is all about. They assist present clients with their accounts.
This all started after Lockdown. We wished to reconnect with enterprise homeowners in-person. It went rather well – so we stored doing it. Now, our vitality helpers are in 6 cities and cities. They’ve helped 1000s of companies to affix us.
On prime of that, we’re at all times coming out to enterprise occasions. They provide us an opportunity to talk to companies that we’d not come throughout in any other case. Which means we are able to hear from all types of latest folks. It is an effective way to find out about a various vary of vitality experiences.
We give regular companies entry to the way forward for enterprise vitality
Power is altering. It’s getting smarter and extra data-driven. A low-cost, no-carbon future is inside our attain.
However, companies aren’t seeing the good thing about this progress as a lot as they need to. Too usually, they’re on a tariff or charge that displays how houses use vitality. Though the way in which companies devour energy is not the identical. They use it at totally different instances of day and on totally different scales.
This one-size-fits-all method doesn’t mirror companies’ uniqueness. It’s not doing them justice.
We expect companies ought to have good merchandise that match the way in which they function. They need to have insights to assist them scale back prices and carbon. They need to really feel a part of a society-wide transfer in direction of the way forward for vitality. And – as ever – they need to get nice worth from their vitality provider.
That’s why we’re bringing the neatest vitality merchandise to companies
Like Form Shifters, which makes your vitality costs cheaper almost all day. In addition to just a few peak hours, Form Shifters charges are a lot decrease than commonplace charges.
Right here’s the cool factor – most companies already use the vast majority of their energy outdoors of those peak hours. Which implies almost all of their vitality prices much less with Form Shifters. So, they’d in all probability lower your expenses with Form Shifters with out altering how they use vitality.
Right here’s a quiz to see which good product most closely fits your online business:
These merchandise are just for Octopus Power for Enterprise clients. When you’re not one but, you’ll be able to swap to Octopus now.
