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Burning questions about Canada Post strike answered

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With the vacations quick approaching, the variety of parcels that stay unprocessed continues to develop

Revealed Dec 06, 2024  •  Final up to date 2 days in the past  •  3 minute learn

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Canada Submit staff and supporters rally as they’re mirrored in a window at Canada Submit headquarters in Ottawa, Thursday, Nov. 28, 2024. Picture by Sean Kilpatrick /The Canadian Press

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Whereas Canada Submit and the Canadian Union of Postal Employees attempt to discover their approach again to the negotiating desk, the impression of their standoff continues to ripple throughout the nation. With the vacations quick approaching, the variety of parcels that stay unprocessed continues to develop, leaving their anxious house owners ready for some type of vacation miracle — ideally one which includes packages arriving earlier than the large day.

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What number of parcels are caught within the backlog?

The strike has exacerbated Canada Submit’s current parcel backlog. Early estimates indicated 10 million gadgets have been delayed however that quantity has now ballooned to 12 million, in line with the Crown company’s newest replace. This consists of packages, letters, and promotional mail, a lot of it linked to the bustling vacation season.

The place are these packages sitting?

Most undelivered gadgets are being saved at Canada Submit’s 13 main distribution centres, nearly all of that are positioned within the city hubs of Toronto, Vancouver, Calgary, and Montreal. Mailboxes throughout the nation are reportedly being cleared and emptied of letters and smaller parcels, that are then rerouted to those centralized amenities to await processing.

How a lot cash is Canada Submit dropping?

The monetary toll on the Crown company is substantial, with an estimated income loss so far of $100 million, primarily attributable to unprocessed packages and cancelled transport orders. Companies and particular person prospects have more and more turned to different couriers like FedEx, United Parcel Service Inc. and Purolator to make sure well timed supply, additional slicing into Canada Submit’s income.

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What has the impact been on different courier firms?

Courier firms are feeling the pressure. Purolator, a Canada Submit subsidiary, expects to deal with greater than 43 million packages through the peak season, together with greater than 25 million within the month main as much as Christmas. To handle the overwhelming inflow of packages, Purolator quickly stopped accepting new shipments in early December to keep away from additional pressure on its distribution community. Purolator mentioned in an electronic mail that extreme climate and a surge in package deal volumes led to the choice to freeze service for some companions and prioritize “essential shipments.”

In the meantime, small companies that rely on dependable transport proceed to battle. Pop Music, an unbiased report retailer in Toronto, issued an announcement to its prospects warning of nationwide restrictions on courier providers, stating, “There’s main delays with getting orders out this week attributable to blackouts with Purolator and UPS. We will’t even print labels!”

What’s being held up?

The backlog isn’t nearly vacation items. Canadians are sharing tales of pressing undelivered gadgets of a very private or financially essential nature, together with:

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  • A bride-to-be in Winnipeg awaiting her customized marriage ceremony costume.
  • A household in Montreal unable to retrieve a deceased relative’s ashes.

For these prospects, the delays are greater than an inconvenience.

What occurs subsequent?

Till their current pause, negotiations between Canada Submit and the union have been reportedly fraught with pressure. Even when a deal is reached quickly, Canada Submit estimates it may take six to eight weeks to clear the present backlog. That timeline may lengthen additional if climate or technical points disrupt operations through the restoration interval.

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The continued strike is symptomatic of deeper points inside Canada Submit, a few of which have been years within the making and have carried over from previous labour disputes. Canada Submit has harassed the necessity to modernize its providers and operations in an effort to offset declining revenues from conventional mail and provide weekend supply choices for its prospects.

• Electronic mail: shcampbell@postmedia.com

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