The eventful life of Octopus Energy for Business

At Octopus Vitality for Enterprise, we’re at all times in search of methods to attach with clients.

A technique we do that is by going to occasions and expos. They’re an effective way to fulfill companies face-to-face and perceive how we are able to greatest assist them. Each clients and non-customers inform us it’s actually helpful to speak to the group in-person (and so they appear to understand our free espresso and plushies too!).

Right here’s a rundown of what these occasions are like, why we go and the very best issues about them – in line with the Octopus Vitality for Enterprise group.

We love getting out and assembly companies in-person

What’s to not love? Pleasant chats with wonderful companies and charities. About clear, inexperienced, nice worth power. Over a pleasant sizzling cuppa. It’s simply an effective way to spend your day.

But it surely’s not solely a nice pastime – it is a massive a part of our work. In any case, connecting with clients is vital to what we do.

Occasions are the most effective methods to make this occur. Throughout Britain, venues host expos and exhibits for companies.

Generally, they’re for a selected business. Generally, they’re for every type of organisations. However one factor’s at all times true: the attendees want power.

That’s the place we can assist.

Why will we go to occasions to speak about enterprise power?

There are a great deal of nice causes. Listed here are just some:

They allow us to join with extra beautiful companies
Outdoors of occasions, we communicate to tons of of enterprise clients day by day – and we love doing it. However, occasions are a tad completely different.

OEB staff in action at an expo

They provide us an opportunity to talk to companies that we don’t provide. Which means we are able to hear from all kinds of recent individuals. So, it is an effective way to study a various vary of power experiences.

They’re an opportunity to point out the world that we’re tremendous eager
On power that’s clear and lean. And the way we’re bringing extra inexperienced. To the power scene!

In different phrases, we prefer to unfold the phrase about how we can assist companies with their power. Occasions are a unbelievable means to try this

They assist us to get higher
Talking to companies about their power – what they like, what they want had been completely different – helps us to verify we’re providing the very best expertise.

On high of all this, this is what our group needed to say about why occasions are worthwhile:

Harriet

“There are infinite prospects of how we can assist clients and so they can assist us. It’s at all times good to listen to a spread of views on our merchandise and talk about with clients what else they’d prefer to see from us.”

Adam

“It’s good for purchasers to talk to us in particular person quite than from behind a display. Particularly in the event that they’re having any bother, we are able to discuss it out and sometimes repair it there after which.”

Matt

“We will get face-to-face with clients and non-customers. We study what they like and do not like, and the way we are able to tweak issues in order that we’re higher suited to their enterprise.”

What occurs at a typical occasion?

For us, prep begins nicely earlier than the large day. Will, our Occasions Lead, arranges every little thing with the hosts. Then, because the day approaches, he ferries over all our gear and goodies. Which incorporates our pop-up cafe – no imply feat!

After that, there’s no such factor as a ‘typical’ occasion. As soon as the guests begin coming in, something can occur. You by no means know who you’ll meet or how the day will go. That stated, there are 2 stuff you might be certain of: it will be busy and it will be enjoyable!

Right here’s what the group needed to say about days on the stall:

Karys

“There’s at all times a lot of individuals, a lot of chatting and many laughter.”

Daniel

“The one typical factor about them is that they are busy, enjoyable and unpredictable!”

Fran

“You do not know who’s going to show up, what they are going to need to talk about and what random data you will want to drag out of your head. We accomplish that a lot, and assist clients in such quite a lot of methods, so no two clients are the identical.”

What’s the very best factor about these occasions?

There are such a lot of nice options and experiences to select from.

For instance, we love serving to our clients. However we additionally love attending to know new individuals. Not forgetting the possibility to offer out some goodies – we love that too!

The truth is, it’s too exhausting to decide on only one factor. So, let’s return to the group and see what they assume:

Bhav

“There’s at all times one thing to do and new individuals to fulfill. Whether or not you have a look at it as a chance or a enjoyable strategy to work together with individuals, there’s at all times one thing to remove from it.”

Will

“The primary factor I like in regards to the occasions we do is that individuals come as much as us and need to share how completely happy they’re with us as an organization. It’s so good to have that suggestions. We at all times have one thing new and thrilling to point out: whether or not it is a new tariff and even just a few cute merch – individuals like to see all of it.”

Becki

“For me, the very best factor is what number of present clients we have now visiting and letting us know that they are proud of their buyer journey.”

What have been probably the most memorable occasion moments?

Each occasion brings good occasions and large advantages. Typically talking, getting out and chatting with individuals has made an enormous distinction: to our merchandise, to our employees and to the purchasers we’re right here to help.

However inside that, there are at all times some particular moments that basically preserve the passion effervescent. Listed here are a couple of highlights that the group has picked out:

Harriet

“My favorite reminiscence was once I heard at the very least 20 occasions in someday ‘we’re with Octopus and we love you guys!’. It’s very heartwarming.”

Will

“I run competitions on the occasions with probably the most sought-after prize being a big Constantine plushy. I then have the pleasure of calling the winner, so we usually see a really smiley particular person heading over to select up the prize. It is beautiful to be part of that.”

Matt

“I truly obtained interviewed on the NEC Farm Innovation Expo about Electrical Match! I additionally met some unimaginable farmers and obtained to listen to first-hand about their struggles with discovering an power provider. Particularly, one that can hearken to them and construct merchandise that assist them lower your expenses, scale back emissions and make their technology work for them.”