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Great value (with great values!)

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From day one, we have been on a mission to make power fairer, greener and cheaper – and since then, we’ve stayed dedicated to maintaining costs low.

However we’re extra than simply the ‘least expensive power deal’: we’re obsessive about bringing you nice worth for all times.

Here is how we move all that good things on to you:

Truthful costs for the long run

If you’re with Octopus, you may be certain you are getting an incredible deal. Our mounted costs are usually inside 5% of the most cost effective offers in the marketplace.

We’re the one massive provider to have all the time meaningfully stored our costs beneath the power worth cap. That’s a restrict on the amount of cash suppliers can cost on your power and one thing we campaigned for within the first place – saving prospects billions within the course of.

Windturbine on green hill with pink love hearts above

Smarter, greener power

Our sensible tariffs permit prospects to avoid wasting by shifting their power use to instances when renewable power is most ample.

On Octopus Tracker, prospects can entry day by day wholesale costs and plan their power use round worth dips. Prospects usually saved £320 in 2024.

On Agile Octopus, we even pay prospects to make use of power in plunge pricing occasions. When the grid’s stuffed with inexperienced electrons, costs drop – providing you with low-cost and even free power to cease it going to waste.

We even have particular tariffs to assist prospects with EVs, warmth pumps and photo voltaic panels save, too.

So is it price it? Completely. Prospects on our sensible tariffs and schemes have already saved over £100 million in whole, just by shifting their power use.

Clear, clear communication


We’ve labored exhausting to ensure power costs are honest. Not only for our personal prospects, however EVERYONE. (Keep in mind the value cap we talked about earlier? We campaigned for it manner again in 2017 and helped it turn out to be legislation: it means suppliers aren’t allowed to make an enormous revenue off your power).


We worth sensibly so we are able to stick round for the lengthy haul. Any margin we make is slim. Which means if our power costs go up, it’s as a result of they should, however we’ll all the time let you know why – typically straight from the horse’s mouth – and maintain combating for higher worth in background. Similar to our CEO Greg is doing right here.

coin

Octoplus, our free rewards programme

Nice worth doesn’t all the time imply cash off your payments – generally it’s a free espresso, a cheeky sausage roll, or a cinema voucher. With Octoplus, our free rewards programme, sensible meter prospects recover from £200 price of perks yearly.

It additionally unlocks entry to Saving Periods – the place you receives a commission to make use of much less power throughout peak instances. The scheme’s constructed up fairly the fanbase, with prospects saving over £10 million simply by doing small issues like skipping the cooker or switching off the kettle for an hour.

Then there’s Free Electrical energy – the place we flip the swap and pay you for utilizing further power in a one-hour session to cease clear, inexperienced power from going to waste. It’s nonetheless pretty new, however prospects have already saved round £912k – and we’re simply getting began.

All in all? Since launching, Octoplus members have unlocked over £20 million in rewards. A very bonkers quantity – which is why becoming a member of is a no brainer.

Treasure chest with lots of Octoplus rewards spilling out

All these further perks

Like going for dinner, it isn’t simply the primary meal that counts – it’s the sudden sides, service and all of the added extras that make the Octopus expertise particular.

For starters, we’ve got a referral programme the place prospects can earn £50 every manner for sharing the love.

Then there’s our free footie kits. As a part of Octoplus, we have given out over 27,000 free kits to grassroots groups, ensuring everybody has an opportunity to benefit from the sport they love — with out it costing them (or their dad and mom) a penny.

Lastly, what a few spin on our Wheel of Fortune? Every month, 1000’s of winners land something from 1p to £1,000 off their invoice, only for sending a meter studying. Bon appetit.

Parachutes bringing down solar panels, heat pump, EV charger

One cease store for sensible dwelling tech

We do greater than power. From photo voltaic panels and warmth pumps, to EVs and EV chargers, we promote, set up, and within the case of our Cosy warmth pumps – even construct sensible tech too.

As soon as arrange, you may as well squeeze each drop of worth out of your tech by becoming a member of a wise tariff. Whether or not it is Clever Octopus Go, that offers EV drivers tremendous low-cost charging charges, Cosy Octopus, which helps warmth pump homeowners streamline their electrical energy payments, or certainly one of our industry-leading photo voltaic export tariffs – there’s lots to select from. And you may handle all of it our one app.

Plus we’re readily available 24/7 for all of the aftercare too!

Customer service microphone with 5 gold stars around it

Nice worth means by no means having to compromise on nice service

We’ve spent years placing collectively a super-capable, pleasant crew, empowered by a wise system of our personal design. Our power specialists know Octopus inside out and have the instruments to unravel your questions from begin to end.

You may all the time reply to our emails too. (We don’t consider in “no-reply”). If there’s ever an issue, simply tell us. We worth your opinion and wish to hear about it.

After all we don’t get it proper each time, however the best way we glance after prospects means we’ve been Which? Advisable eight years operating – the one provider they’ve ever really useful greater than twice.

Heart with pink tentacle and hand shaking inside

Octo Help: further assist when issues get robust

Nice worth means greater than low costs, it’s about ensuring nobody will get left behind. That’s why we created Octo Help, our multi-million pound assist fund for patrons who want further assist.

Whether or not it’s a one-off cost to ease the strain, a standing cost discount, or perhaps a free electrical blanket to remain toasty by the colder months – we’re right here to assist when it’s wanted most.

Share the love and get £50 off your subsequent invoice

We’re so proud that you just belief us to take care of your power. And hope you are feeling you are getting nice worth. Should you do, do not forget you may get much more worth as a reward for letting your family and friends find out about us.

Simply log into your Octopus power account, seize your referral hyperlink, and share away! If anybody indicators up utilizing your hyperlink, you may get £50 off your subsequent invoice, and so they’ll get a £50 to kickstart their power account too. Squids in all spherical.



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