Your CEO wants to be a social media influencer. Is it cool or cringy?

For years, Braden Wallake has posted every little thing from enterprise classes to animal footage on his LinkedIn web page. A fateful midweek publish on a late-summer day stopped the advertising and marketing govt in his tracks.

Wallake shared a teary-eyed selfie with a message about his emotions after shedding workers. Identical to that, he was the “Crying CEO.”

“I awoke the following day, texted my advertising and marketing individual and stated, ‘I believe I went viral final evening,'” stated Wallake, whose publish has raked in additional than 57,000 reactions and 10,000 feedback.

Customers blasted the HyperSocial CEO as being “manipulative” and displaying “self indulgence.” The picture “would make an incredible dart board,” one other wrote.

Company executives and founders like Wallake had been offered on the concept a vibrant social media presence can enhance their private and firm-wide model consciousness. However the actuality is much less picture-perfect than it is made out to be.

In lots of instances, these leaders come off not as relatable however as cringey. And so they’re studying the onerous method that their digital footprints may even have materials enterprise implications.

“There may be actual advantages from CEOs being on-line, however there will also be nice dangers,” stated Ann Mooney Murphy, a Stevens Institute of Expertise professor who has studied how firm leaders achieve social media celeb standing. “One must tread fastidiously.”

The pitfalls of social media utilization for enterprise leaders have gotten more and more clear as extra executives take to the platforms. Practically three-fourths of Fortune 500 chief executives had at the very least one social media account final yr, up from roughly half in 2019, knowledge from Influential Government confirmed.

Greater than seven out of 10 Fortune 100 CEOs with social platforms posted at the very least as soon as a month in 2024, a 32% improve from the yr prior, based on an evaluation from communications agency H/Advisors Abernathy launched this week. CEOs have flocked particularly to the work-focused social web site LinkedIn, the place they publish thrice a month on common.

An lively social media presence may help construct model recognition and drive consideration from mainstream information shops, Murphy stated. It will possibly additionally permit executives to develop para-social relationships straight with customers — one thing that was as soon as reserved for more-traditional celebrities like actors or athletes, she stated.

Whereas firm information was king in these posts, H/Advisors Abernathy discovered executives devoting extra social actual property to sharing private happenings. This softer fashion of content material — examples of which embrace Meta CEO Mark Zuckerberg sharing footage from Taylor Swift’s “Eras” tour and Goldman Sachs‘ David Solomon posting particulars for his DJ units — may help hold followers engaged, Murphy stated.

A subsector has sprouted up round executives’ social media habits, with a number of companies providing coaching packages or consulting companies centered on finest practices. PayPal made waves in advertising and marketing circles earlier this yr when it posted a “Head of CEO Content material” function, which paid upwards of $300,000 partly to guide social media communications technique.

However in recent times, a rising listing of anecdotes like Wallake’s “Crying CEO” expertise present how posting by means of life can go awry.

Jason Yanowitz boasted on X in October that Blockworks, the crypto firm he co-founded, noticed “huge progress” and hit “report revenues” in 2025. He additionally stated the corporate was shuttering its information division and really helpful staffers to anybody hiring journalists overlaying digital currencies.

One person recommended that Yanowitz forgo smiley faces and strike a tone with much less “triumphancy” in a publish asserting job cuts. Another person replied that “earlier than leaping into what’s subsequent,” he ought to “deal with the actual individuals who had been impacted.”

Yanowitz, who declined CNBC’s interview request, later wrote on X that he “mustn’t have talked about income” within the unique publish.

Across the similar time as Yanowitz’s tweet, a social media video that includes Snowflake income chief Mike Gannon provided a case research on how these incidents can evolve into real-world crises.

In an Instagram clip seen hundreds of thousands of occasions, Gannon advised a avenue interviewer that the information storage agency was slated to rake in $10 billion “in a few years.” Shortly after, Snowflake stated in a regulatory submitting that statements made within the interview weren’t licensed and that buyers “mustn’t depend on” them. The corporate declined to make Gannon obtainable for an interview.

Tesla CEO Elon Musk has shared visions for his enterprise ventures on social media in between musings about politics and cultural points. Two years in the past, Musk discovered himself in courtroom defending feedback associated to enterprise plans made on X, his social media platform previously often known as Twitter.

In a number of cases, readers have responded on to executives whose content material they discover problematic or cringe-inducing. Some, like Ryan Benson, have additionally mocked the broader pattern of enterprise leaders’ making an attempt to attach straight by way of social media.

“It is simply disingenuous,” stated Benson, 28. “They are not attempting to talk with individuals the best way that perhaps an influencer has success in. They’re attempting to speak at individuals to make them suppose one thing about their place.”

Executives’ missteps on social media can catalyze discontent from buyers, customers or staff, based on Murphy of the Stevens Institute of Expertise. In some conditions, she stated social media statements may result in elevated regulatory or authorized danger for the businesses they signify.

Regardless of the downfalls, company leaders who’ve seen the underbelly of social media do not remorse being on-line.

HyperSocial’s Wallake stated he initially took time away from LinkedIn to let the mud settle and now thinks twice earlier than making a publish. However Wallake nonetheless recommends different enterprise managers harness social media to develop their manufacturers given the advantages. If somebody does convey up his teary image, Wallake brushes it off.

“If individuals wish to name me the ‘Crying CEO,’ they’re greater than welcome to,” Wallake stated. “If they really get to satisfy me, they’ll see me smiling far more typically than they’ll see me ever crying.”

When Yehong Zhu, co-founder of media expertise startup Zette AI, jumped on a day-in-my-life pattern, responders roasted her over perceived laziness. Folks stated she ought to be “embarrassed” and was “essentially ineffective to society.” One commenter stated they had been “printing this out and taping it to the wall to remind me each time I catch myself believing in meritocracy.”

Zhu obtained handwritten hate mail tied to the publish despatched to her workplace. However she additionally observed a flood of press protection that included the corporate’s identify and signups to a product waitlist, underscoring the facility of publicity — even when it is damaging.

“After there was this enormous inflow of consideration, I noticed, what, perhaps all consideration is sweet consideration,” Zhu stated. “So long as your identify is of their mouth, you are doing one thing proper.”

Zhu later understood that her publish was taken as “rage bait,” a style of content material so notorious that Oxford named it the 2025 phrase of the yr. She’s presently present process a social media rebrand and is contemplating leaning towards controversial posts — with the hope of successful extra consideration on-line.

“I used to be not attempting to rage bait,” she stated of the unique publish. “The day that I truly attempt to rage bait, all people can be truly enraged.”