Life can throw curveballs, and coping with cash troubles is certainly one of many hardest components. Our crew is at all times right here to assist. We provide form and personalised assist for anybody going via powerful instances. We’re right here to hear and work with you to search out options that make managing your debt simpler.
We all know asking for assist might be scary. Hear from some actual clients who did.
I used to be so nervous, however I needn’t have anxious in any respect!
Our buyer, Cherry
Like many individuals throughout the UK, Cherry discovered herself falling behind on her power funds and the stress was making her current well being circumstances worse.
As an alternative of implementing strict cost deadlines, we work with every buyer one-on-one, discovering options that fit your distinctive state of affairs.
I now really feel assured that nonetheless lengthy it takes I’ll get again on observe. Octopus have handled me as a human being reasonably than only a debtor with an account quantity. Thanks Dharmesh and Octopus, I shall be eternally grateful!
Cherry
Liam ensured that I’m on the most effective tariff and helped save me cash
Natalie’s state of affairs was a troublesome one, however her expertise with Liam helped flip issues round. Liam supplied some much-needed aid throughout a nerve-racking time, ensuring she was on the most effective tariff.
He took the time to offer me actual useful recommendation. In instances of disaster you want corporations that care, and I can truthfully say it’s the greatest customer support I’ve ever had! This has taken a large weight off my shoulders
Natalie
Certainly one of our clients, Bobby, left a stunning evaluation after chatting with Daryl. His suggestions was bursting with positivity, and it’s clear that Daryl not solely met however exceeded expectations.
I left the dialog feeling valued, effectively taken care of and stress free
Bobby
Search assist from Octopus, they may allow you to!
Victoria’s message to our clients
Having struggled together with her funds for some time, Victoria noticed herself moving into critical debt and mentioned she “couldn’t face speaking to anybody over the cellphone”. She determined to electronic mail us as a substitute and shortly after, obtained in contact with Vee, considered one of our specialists. We perceive that coping with debt might be overwhelming, so we had been comfortable to assist over electronic mail.
“Vee assured me she would assist. After just a few emails she sorted out a grant and a cost plan by direct debit. If anybody goes via the identical expertise please do not ignore it.” – Victoria
Generally, your state of affairs can name for monetary help. That’s precisely why we’ve our OctoAssist Fund and like Victoria, you might be eligible for a grant or different types of assist.
If you end up in the identical state of affairs as any of those clients, please know that our crew at Octopus is right here to assist. All you must do is attain out. We’re at all times right here to hear and allow you to discover a resolution that works for you.
Assist while you’re struggling to pay
This web page explains every little thing you are able to do to get management of your payments, and all of the methods we can assist.
The £30m Octo Help Fund
Our Octo Help fund has focused assist to clients in want, from standing cost holidays to electrical blankets.
