After learning for a certificates in “Enterprise Sustainability Administration” from the Cambridge Institute For Sustainability Management, I pivoted a part of my analysis at Forrester on the intersection of promoting, AI innovation and environmental sustainability.
Again in 2021, I interviewed dozens of leaders about sustainability disruption and the right way to rework their enterprise. I interviewed Man Flament, then CEO of the Yves Rocher model, and Jean-David Schwarz, then deputy CEO, transformation and sustainability at Group Rocher. Their tales helped me articulate how sustainability isn’t about ticking the ESG regulation field however about constructing a method that integrates sustainability into enterprise execution in each nation and each operate throughout your group, enabling it to distinguish and improve profitability.
Sustainability Transformation Calls for Three Key Ideas
I wrote a primary report explaining that to embrace a multi-year transformation journey towards sustainability, conventional companies should embrace three key rules summarized within the graphic under:
Many companies have began their sustainable transformation journey and plenty of of them succeed at being each sustainable and worthwhile. It may be a bumpy highway however can also be a option to achieve a aggressive benefit. Nonetheless, due to the present ESG backlash and even environmental science denial, we lack of examples of enormous companies which can be pivoting their method to grow to be extra sustainable.
Certainly, most of the time, I come throughout sustainability born firms, inexperienced startups, regenerative firms – no matter you name them – that don’t have any legacy. Don’t get me improper, it’s nice to see new gamers which can be sustainable by design and that may hopefully problem and disrupt present gamers.
The Problem Is For World Companies To Combine Sustainability In Their Enterprise
Given their large influence on the setting, present companies – particularly international ones – have to remodel to scale back their carbon footprint and keep inside the planet boundaries. The problem is to take action whereas not dropping competitiveness and sustaining profitability. After they succeed, many companies choose to not be too vocal: 75% of CMOs we surveyed in Q1 2025, mentioned they wish to talk extra on their inexperienced initiatives however concern greenwashing!
I interviewed Guillaume Darrousez, the brand new CEO of the Yves Rocher model since finish 2023 (for these of you who perceive French, right here is the hyperlink to the video: https://www.youtube.com/watch?v=v7fCDa6IJzQ on the B.Higher convention) and thought it might be an excellent concept to put in writing a full case research on how a number one model within the French magnificence market and a worldwide cosmetics participant with a presence in additional than 90 international locations, operates and executes sustainability in its enterprise.
Certainly, within the very aggressive magnificence market led by giants like L’Oréal and disrupted by sustainable born startups, Yves Rocher faces each a big problem and alternative. It should stay as much as its robust environmental DNA, rework the model, and speed up the execution of sustainability in its enterprise operations, whereas augmenting profitability.
Yves Rocher Case Research Highlights
The case research highlights how Yves Rocher:
- Embedded sustainability KPIs into its general OKRs. Sustainability is an integral a part of the 9 aims and key outcomes (OKR) of its enterprise administration method, with three KPIs centered on sustainability in 2024
- Launched the “act stunning” program. It’s a pragmatic method with 10 acts to show its dedication to a extra sustainable magnificence business, affecting many capabilities and enterprise models
- Doubled its gross sales of “dedicated gestures merchandise”. Yves Rocher has reached its goal of doubling its gross sales of “dedicated gestures merchandise,” reaching 4.3% in quantity of its complete product combine and 1.8 million shoppers in 2024. A dedicated gesture product is outlined as a product that drastically reduces its environmental footprint, respects all of Yves Rocher’s sustainable merchandise standards, and promotes new utilization, encouraging a extra frugal and sustainable consumption conduct.
- Diminished its carbon footprint. In 2024, Yves Rocher succeeded in lowering its carbon footprint by 11% from 2023. Opposite to companies that decide to lowering their relative carbon depth (tons of CO2 per product offered), Yves Rocher has dedicated to lowering its absolute GHG emissions by 30%, from 107,926 tons of CO2 equal (teqCO2) in 2022 to 75,500 teqCO2 by 2030.
The report shares how a worldwide magnificence model with a robust DNA round nature has gone additional to combine sustainability deeply into its enterprise technique and execution.
Purchasers who desires to know extra can entry the complete report and arrange a while to debate the implications for their very own firm.
Particular due to Alexandra Ferré, Chief Affect and CSR officer – and to the people within the government crew from Yves Rocher and Groupe Rocher who generously gave their time through the analysis for this report.